Privacy notice

Who we are

The responsible party is PACKAWACKA STUDIOS (PTY) LTD (registration number 2026/888368/07), a private company based in Johannesburg, South Africa. Our Information Officer is our director, Steffen Schwarze. You can reach us at hello@packawackastudios.com.

What this notice covers

This notice covers the company website at packawackastudios.com only. Each of our products has its own privacy notice. For Beanlit, see beanlit.com.

What we collect

• Emails you send us. If you email us, we receive your email address, your name if you include it, and whatever you write.
• Basic technical data. Our hosting provider, Cloudflare, processes standard request data such as your IP address, browser type and the pages requested. This is needed to deliver the site and protect it from abuse.

We don’t use analytics, advertising or tracking cookies, and we don’t embed third-party trackers. The site has no forms and no accounts. If you switch between light and dark themes, your choice is saved in your own browser’s local storage and is never sent to us.

How we use it

We use what you send us only to read and reply to your message and to keep a record of our correspondence. Technical data is used only to run and secure the website. We don’t sell personal information or use it for direct marketing unless you ask us to.

Under POPIA, we rely on your consent when you choose to contact us, and on our legitimate interest in running a secure website.

Sharing and cross-border transfers

We share information only with the service providers we need to run the site and our email, such as our hosting and email providers. They may process it on servers outside South Africa. Where that happens, we use providers that are bound by data-protection terms that give a level of protection comparable to POPIA, as section 72 of POPIA requires. We may also disclose information when the law requires it.

Keeping it safe, and for how long

We take reasonable technical and organisational measures to protect personal information. These include encrypted connections (HTTPS), access controls and limiting who can see what. We keep emails only for as long as we need them for the reason you contacted us, or for as long as the law requires, and then delete them.

Your rights

Under POPIA, you can ask whether we hold personal information about you. You can also ask for a copy of it, ask us to correct or delete it, and object to us processing it. To do any of these, email hello@packawackastudios.com.

If you’re unhappy with how we’ve handled your information, please tell us first so we can try to fix it. You also have the right to complain to the Information Regulator (South Africa).

Changes to this notice

If our practices change, we’ll update this notice and the date at the top of the page.